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The Power of Social Media
Social Media has now completely shaken the throne of television and broadcasting, which are the traditional media outlets. Many users follow the brands on social media and first express their complaints on social media. The power of these channels has now reached such a level that they can affect the enactment of a law in countries or even affect the elections in that country. In such a situation, social media becomes an indispensable field for companies as one of the complementary elements of digitalization.